PRIVACY POLICY – KSK TRADERS

Last Updated: 6 October 2026

1. Our Commitment to Your Privacy

At KSK Traders, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how KSK Traders collects, uses, stores, processes, and protects information when you access or use the KSK Traders website, mobile application, products, ordering services, delivery services, and related customer support services.

By using our website or mobile application, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

When you use KSK Traders, we may collect information necessary to provide our services, including:

• Name

• Mobile number

• Email address

• Delivery/billing address

• PIN code and location details provided for delivery

• Account and profile information

• Products viewed, selected or added to cart/favorites

• Order details and order history

• Payment method and transaction status

• Customer support communications

• Device, browser and basic technical information

• Notification preferences

• Promotional/marketing preferences

For OTP-based login, we may process your mobile number to authenticate your account.

We do not intend to store your complete card, UPI PIN, CVV or banking credentials. Online payments may be processed through authorized third-party payment service providers.

3. How We Use Your Information

We may use personal information to:

• Create and manage your KSK Traders account.

• Authenticate users through OTP.

• Process and confirm orders.

• Deliver products to the address provided by you.

• Process online payments and Cash on Delivery orders.

• Communicate order confirmation, dispatch, delivery, cancellation and refund information.

• Maintain your order history.

• Provide customer support.

• Send service-related notifications.

• Prevent fraudulent or unauthorized transactions.

• Improve our website, application, products and customer experience.

• Maintain accounting, transaction and compliance records.

• Send promotional offers, product updates or marketing communications where you have consented or where otherwise permitted by applicable law.

4. Order & Delivery Information

When you place an order, KSK Traders may use your name, phone number, address, order information and delivery-related information for processing and fulfilling the order.

Necessary information may be made available to employees, delivery personnel or logistics/service providers involved in completing your order.

Such information should only be used for legitimate order fulfilment and related operational purposes.

5. Payment Information

KSK Traders may provide payment options including online payments and Cash on Delivery. The current website also displays PhonePe, Paytm, Google Pay and cash as accepted payment methods.

Online transactions may be processed by third-party payment gateways or financial service providers. Payment providers may collect and process information according to their own privacy and security policies.

KSK Traders may retain transaction references, payment status, order amount, refund status and other information necessary for accounting and order management.

6. OTP Authentication

KSK Traders may use OTP verification for customer registration, login, order verification or other security-related activities.

Your mobile number may therefore be shared with an authorized SMS/OTP service provider solely as necessary to provide authentication and communication services.

7. Notifications & Communications

We may communicate with customers through:

• SMS

• Email

• Phone

• WhatsApp

• Mobile application push notifications

Transactional communications may include OTPs, order confirmations, payment updates, dispatch information, delivery updates, cancellations and customer-support messages.

Promotional communications such as offers, new products and campaigns may be sent subject to your preferences, consent and applicable law.

8. Sharing of Personal Information

KSK Traders does not sell customers' personal information.

However, information may be shared where necessary with trusted service providers such as:

• Payment gateway providers

• SMS and OTP providers

• Hosting/cloud infrastructure providers

• Delivery and logistics partners

• Email and communication service providers

• Analytics and technical service providers

• Government authorities or law-enforcement agencies when legally required

Only information reasonably required to perform the relevant service should be shared.

9. Data Security

KSK Traders takes reasonable technical and organizational measures to protect customer information against unauthorized access, disclosure, alteration, loss or misuse.

These measures may include secure authentication, restricted administrative access, encrypted communications, server security and access controls.

However, no internet-based service or electronic storage system can guarantee absolute security.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Maintain your account.

• Fulfil and support orders.

• Handle complaints, returns and refunds.

• Maintain financial and transaction records.

• Prevent fraud and misuse.

• Meet legal, tax, accounting and regulatory obligations.

Information that is no longer required will be deleted, anonymized or otherwise handled according to applicable requirements.

11. Your Privacy Rights

Subject to applicable law, customers may contact KSK Traders to request access to or correction/update of their personal information, raise privacy-related grievances, or withdraw consent where processing is based on consent.

Withdrawal of consent does not invalidate processing that occurred before withdrawal, and certain information may still need to be retained or processed where required by law or necessary to complete an existing transaction. The DPDP framework specifically provides for withdrawal of consent and cessation of consent-based processing subject to applicable legal grounds.

Requests can be sent to ksktraders.mandya@gmail.com.

12. Account Deletion

Where account functionality is provided through the KSK Traders mobile application or website, customers may request deletion of their account and associated personal information by contacting:

Email: ksktraders.mandya@gmail.com

Upon receiving a valid request, KSK Traders will process the request subject to information that must be retained for completed transactions, taxation, fraud prevention, dispute resolution or other applicable legal obligations.

13. Cookies & Website Technologies

The KSK Traders website may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, understand website usage and enhance the shopping experience.

Users may control certain cookies through their browser settings. Disabling essential cookies may affect website functionality.

14. Children's Privacy

KSK Traders' ordering services are intended for persons legally capable of entering into transactions.

Where personal data relating to a child is processed, KSK Traders will handle such information in accordance with applicable Indian data-protection requirements, including parental or guardian consent requirements where applicable.

15. Third-Party Services

Our website and application may contain integrations or links to third-party services, including payment providers, maps, communication services and social platforms.

KSK Traders is not responsible for the privacy practices of independent third-party websites or services. Customers are encouraged to review their respective privacy policies.

16. Changes to This Privacy Policy

KSK Traders may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices or applicable legal requirements.

The updated policy will be published on the KSK Traders website and/or mobile application with an updated effective date.

17. Contact Us / Privacy Grievances

For questions, corrections, account deletion requests, consent withdrawal, complaints or other privacy-related concerns, customers can contact:

KSK Traders
Basavanagudi, Guthal Main Road
Mandya, Karnataka – 571403

Email: ksktraders.mandya@gmail.com
Phone: 9916106669
WhatsApp: 9480555777

Website: https://www.ksktraders.in/